Online personalised pricing is a form of price discrimination that involves charging different prices to different consumers, often based on a consumer’s personal data. Policymakers are currently discussing ways to protect consumers from potential adverse effects of personalised pricing. One...

This policy brief reports on the activity of online platforms during the COVID-19 crisis. Google Trends data for OECD and other G20 countries indicate that in some areas (such as retail sales, restaurant delivery, and mobile payments) online-platform use increased markedly during the first half...

This policy brief derives four key actions that governments and platforms can take to counter COVID-19 disinformation on platforms, namely: 1) supporting a multiplicity of independent fact-checking organisations; 2) ensuring human moderators are in place to complement technological solutions; 3)...

The OECD GlobalRecalls portal was launched in 2012 as a single window for governments to share information about product recalls worldwide. It has since developed into a significant resource, with over 24 000 product recall notices and 47 participating countries, and these figures continue to...

Peer-to-peer transactions have long played a role in commerce, but today's online platforms enable them on a much greater scale. Early examples include platforms for the sale of goods (e.g. online auction sites). Newer models include the rental of short-term accommodation and transport or...

Trust is a key component in peer platform markets (PPMs). In 2016, the OECD’s Committee on Consumer Policy (CCP) produced a report on Protecting consumers in peer platform markets: Exploring the issues. The 2016 report examined a number of the mechanisms that peer platforms have themselves...