Information technology, especially the electronic network known as the World Wide Web, is changing the way that businesses and consumers interact. This expansive electronic network allows both businesses and consumers to transcend global barriers, gaining access to products and information in...

Using widely available Internet tools, internet thieves trick unsuspecting computer users into providing personal data, which they then use for illicit purposes, causing mistrust of online payment and banking services. This book defines identity theft and studies how it is perpetrated, outlines...

Problems in e-commerce can lead to significant consumer harm (detriment), for example, when consumers have to pay more for a product than they reasonably expected (e.g. due to hidden costs); suffer from unfair contract terms; or receive products that do not conform to their reasonable...

This report builds on the OECD Well-being Framework and applies a new perspective that analyses synergies and trade-offs between climate change mitigation and broader goals such as health, education, jobs, as well as wider environmental quality and the resources needed to sustain our livelihoods...

Agendas on climate change mitigation and plastic pollution have largely developed independently. However, the two issues are closely linked. Most plastics are produced from fossil fuels. Jointly, the production, conversion and waste management of plastics generate greenhouse gas emissions. This...

This brief discusses how the COVID-19 crisis is accelerating an expansion of e-commerce towards new firms, customers and types of products, likely involving a long-term shift of e-commerce transactions from luxury goods and services to everyday necessities. It also highlights how policy makers...

The Internet is now a fundamental infrastructure supporting the economy and is firmly in its 2nd stage of development, having evolved from a data network connecting PCs with wires to a much broader network of new portable devices from mobile phones to tablet computers. It is also on the cusp of...