Public administration is moving in new directions. Reforms are focusing on the quality of services for citizens and businesses and on the efficiency of administration (the "back office" of government). The OECD is studying these new trends in a multi-annual, cross-country project called "Value...

"This report presents an overview of country initiatives concerning efficient, effective public services and open and innovative government. It focuses on four core issues: delivery of public services in times of fiscal consolidation; a more effective and performance-oriented public service;...

This report identifies the key elements needed for the development of a sustainable strategic framework for public administration reform, situating them in the Slovak Republic's administrative, cultural, legal and political context. The report is particularly timely, as it provides insight into...