The experience of transport systems users, in terms of comfort, reliability, safety and above all convenience, is critical in determining demand for transport services, at least when there is a choice of alternative ways to travel. Convenience is one of the strongest attractions of the private...

This report proposes a comprehensive classification of "New Mobility" services and vehicles that are changing the way people travel. It also identifies performance indicators to help set the right policies as New Mobility evolves. It sets out a framework to systematically collect and compare New...