In early 2010, Zimbabwe's Minister of Public Service requested Bank support for a public administration review to provide analytical support and technical assistance to identify the key issues to restore the quality of public administration in Zimbabwe. This policy note presents an initial...

The objective of this paper is to provide practical recommendations for improving the effectiveness of the public financial management system as inputs to the envisaged Armenian public financial management (PFM) reform strategy. The paper aims at providing a comprehensive analysis of most of the...

To become an upper-middle income country by 2035, as targeted in its Vision 2035 document, Cameroon will have to increase productivity and unleash the potential of its private sector. Specifically, Cameroon's real GDP must grow by around 8 percent and 5.7 percent in per capita terms over...

In 1993, the Government of Botswana launched a productivity movement to improve civil service performance. The centerpiece of the movement was the introduction of Work Improvement Teams (WITs). A WIT is a group of civil servants from the same work unit, irrespective of divisional status, who...