The OECD has launched an Anti-Spam Toolkit to help governments and industry work together to combat spam. The Anti-Spam Toolkit, its annexes and background papers are available at www.oecd-antispam.org

After an overview of general issues relating to spam, this report suggests possible technical and legislative solutions adapted to developing countries, focusing on the fundamental role of Internet Service Providers.

Citizens have a right to know the policies and activities of their government. In a well-functioning democracy, the government provides reliable and timely information to the public. Effective communications between the government and the public is especially important in countries in...