This handbook offers government officials practical assistance in strengthening relations between government and citizens. It combines a brief review of basic concepts, principles, concrete examples of good practice, tools (including new information and communication technologies) as well as...

Central Bank Audit Practices describes common approaches, practices and trends relevant to the audit of central banks, with a view to supporting public administration reform efforts in central and eastern European countries. The study provides a basis for further discussion between...

Digital technologies and the diffusion of new transmission technologies have increased the number of platforms capable of providing video transmission, and have also altered the traditional characteristics of broadcasting.

Citizens have a right to know the policies and activities of their government. In a well-functioning democracy, the government provides reliable and timely information to the public. Effective communications between the government and the public is especially important in countries in...