The purpose of this report is to begin to outline the issues associated with measuring electronic commerce, propose an initial framework and begin to compare some of the disparate data on the subject so as to form a mosaic which gives a clearer quantitative picture of the current status and...

Electronic commerce is creating a new mode of delivering new types of products in a global market in which geographical boundaries and location lose their meaning. This paper outlines some of the issues associated with measuring electronic commerce.

Information technology, especially the electronic network known as the World Wide Web, is changing the way that businesses and consumers interact. This expansive electronic network allows both businesses and consumers to transcend global barriers, gaining access to products and information in...

Shopping online opens up a world of opportunity, convenience, choice, competitive prices and information. What will happen if something goes wrong with your purchase? What if you don't get the products you ordered? What can you do?