Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more...

This review of human resource management (HRM) in Belgian government is the first country review of its kind to be carried out by the OECD. It provides a detailed diagnosis and solutions for improving the management of government employees in the Brussels-Capital Region, Federal Government,...

This report presents the results of an assessment of the organisation of the central government of Denmark. The study looks at reforms that are aimed at improving the quality of services (more value) and efficiency (less money) in central government. Starting with facts and quantitative...

The Indian Ocean tsunami that hit South and Southeast Asia in December 2004 was one of the worst natural calamities of recent times, the scale of the devastation to coastal communities across the region almost incomprehensible. As befits a disaster of such magnitude, the humanitarian response...

This report surveys the legal provisions and the institutions in place in Luxembourg to combat bribery of foreign public officials and evaluates their effectiveness. It examines the mechanisms introduced in both the public and private sectors to prevent and detect acts of bribery of foreign...

Under which it proliferates. They know first hand that corruption jeopardizes security and economic growth, perpetuates poverty, and exacerbates social inequities. The knowledge has prompted the governments of more than half the world's population to commit to working together to fight...