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~institution:"RWTH Aachen"
~person:"Hütten, Antje Sarah Julia"
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Hütten, Antje Sarah Julia
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Essays on various aspects of services marketing in complex service settings : insights and evidence on the role of tensions and stereotypes in interactions between frontline employ...
Hütten, Antje Sarah Julia
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2016
Persistent link: https://www.econbiz.de/10011566090
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