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~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
~type_genre:"Arbeitspapier"
~type_genre:"Article"
~type_genre:"Thesis"
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Dienstleistungsqualität
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Vandaele, Darline
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
National Bureau of Economic Research
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Springer Fachmedien Wiesbaden
12
William Davidson Institute <Ann Arbor, Mich.>
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University of Dundee / Department of Economic Studies
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Nomos Verlagsgesellschaft
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
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An empirical study of the influence of balanced scorecard-based variable remuneration on the performance motivation of operating managers
Bruggeman, Werner
(
contributor
); …
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2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735491
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2
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
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3
Service level agreements : een literatuuroverzicht
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749359
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4
Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
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