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~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
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Service management : an integr...
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Dienstleistungsqualität
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Service quality
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Hospital
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Consumer behaviour
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Gemmel, Paul
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Vandaele, Darline
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
Vlerick Business School
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European Operations Management Association
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Centre Emile Bernheim, Solvay Brussels School of Economics and Management
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Centre for Integrated Manufacturing and Service Operations
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Disciplinegroep Economische Geografie, Faculteit Ruimtelijke Wetenschappen
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Fraunhofer-Institut für System- und Innovationsforschung
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IESE Business School, Universidad de Navarra
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Istituto di Management, Scuola Superiore Sant'Anna
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Solvay Brussels School of Economics and Management, Université Libre de Bruxelles
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United Nations University, Maastricht Economic and social Research and training centre on Innovation and Technology
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
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The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
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2
Service level agreements : een literatuuroverzicht
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749359
Saved in:
3
Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
Saved in:
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