This study explores the concept and practical implementation of continuous innovation in logistics services, particularly Distribution Centres. Continuous innovation is a concept that requires a methodical, programmed, incremental and/or radical approach to business improvement involving...

Innovation requires change, and in the business environment, resistance to change is deleterious to organisations. The ability to continuously adapt to change enables firms to achieve sustainable value creation and competitive advantage (Innovation Management Incorporated, 1999). Major...

This paper discusses results from a study of Continuous Innovation within the logistics industry in Australia and Singapore. Using previous logistics and service industry innovation studies, an adapted version of the CIMA model for Continuous Innovation has been developed and refined through...