An unusual feature of the management of wilderness and other natural areas is that price is rarely used to ration recreational access. This often leads to queuing for access. At the same time there is often a relatively poor level of infrastructure provided for recreation. This paper argues that...

A retail market in which customers repeat purchase is considered. Customers are influenced not only by the price set by the firm, but by their level of disenchantment. Disenchantment measures the degree of customer disaffection in the customer-firm relationship. Changes in price lead to...