Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

Service industries hold an increasingly dynamic and pivotal role in today?s knowledge-based economies. The logistics industry is a classic example of the birth and development of a vital new service-based industry, transformed from the business concept of transportation to that of serving the...

This paper examines a sample of Information and Communication Technology (ICT) firms in Australia drawn from a wide range of product and service providers throughout the Sydney region. It researches the sources of information and ideas that firms utilise to sustain their competitive position...

Introduction: Articles in this Special Issue were first presented at the World Innovation and Strategy Conference (WISC98) in Sydney, Australia in late 1998. Outstanding contributions that included a strong emphasis on technological issues or the management of technology were selected from over...

This paper discusses results from an international study of continuous improvement in product innovation. The empirical research is based upon a theoretical model of continuous product innovation (CPI) that identifies contingencies, behaviours, levers and performances relevant to improving...

Innovative narratives are represented, at times almost prescribed, in the management literature. While the key to developing competencies is fundamentally linked to many innovative practices and processes, the fundamentals of innovation cannot be separated from values, from learning, from...

Australia's space activities since the early sixties have been science-oriented and uncoordinated. As a result, Australia has been unable to develop a long-term sustainable domestic technological capability; with industry being dependent on government funding for its involvement in the nation's...

This paper discusses results from a study of Continuous Innovation within the logistics industry in Australia and Singapore. Using previous logistics and service industry innovation studies, an adapted version of the CIMA model for Continuous Innovation has been developed and refined through...