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~institution:"Svenska Handelshögskolan <Helsinki>"
~subject:"Konsumentenverhalten"
~subject:"Theory"
~type_genre:"Hochschulschrift"
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Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
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Tolerance zones in perceived service quality
Strandvik, Tore
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1994
Persistent link: https://www.econbiz.de/10000896229
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Comparison standards in perceived service quality
Liljander, Veronica
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1995
Persistent link: https://www.econbiz.de/10000919835
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Perceived quality in business relationships
Holmlund, Maria
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1997
Persistent link: https://www.econbiz.de/10000975013
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