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Consumer behaviour
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Svenska Handelshögskolan <Helsinki>
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Ekonomi och samhälle : Skrifter uitgivna av Svenska Handelshögskolan
4
Meddelanden från Svenska Handelshögskolan
4
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ECONIS (ZBW)
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Towards a dynamic communication model : a useful tool in relationship communication
Finne, Åke
(
contributor
);
Grönroos, Christian
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003301182
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2
Customer commitment and key account management
Ojasalo, Jukka
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536529
Saved in:
3
Kritisk-händel-baserad metodutveckling : från CIT till CCIT
Roos, Inger
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536550
Saved in:
4
The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking
Storbacka, Kaj
-
1994
Persistent link: https://www.econbiz.de/10000893387
Saved in:
5
The process of self-care decision making
Hedvall, Maj-Britt
-
1994
Persistent link: https://www.econbiz.de/10000894176
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6
Tolerance zones in perceived service quality
Strandvik, Tore
-
1994
Persistent link: https://www.econbiz.de/10000896229
Saved in:
7
The value of being on the net : the effects of web sites of companies on consumer decision making
Björk, Peter
(
contributor
)
-
2000
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001536561
Saved in:
8
Comparison standards in perceived service quality
Liljander, Veronica
-
1995
Persistent link: https://www.econbiz.de/10000919835
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