Sobek II., Durward K.; Smalley, Art - 2011 - First edition.
chapter 1 A Basis for Managerial Effectiveness -- chapter 2 A3 Thinking -- chapter 3 The Problem-Solving A3 Report -- chapter 4 The Proposal A3 Report -- chapter 5 The Status A3 Report -- chapter 6 Notes on Form and Style -- chapter 7 Supporting Structures -- chapter 8 Conclusion.
