This study introduces new methodological developments of Data Envelopment Analysis (DEA) that satisfy the demands of … extends the focus of performance evaluation based on DEA, which is originally placed on efficiency, to effectiveness and …

instrument is data envelopment analysis (DEA), which enables the aggregation of financial and non-financial indicators into a … single measure. This work contributes to a better understanding of DEA from two perspectives: (i) it offers a normative … solution to the zero-value weight problem and (ii) it provides the first experimental results on behavioral DEA based on an …