This paper generalizes Porter’s notion of the value chain for the analysis of service industries. The generalization entails that the flow and the physical transformation and assembly of goods that are characteristic of manufacturing are generalized into flows and transformation of data and...

Short-term performance of a production management system for make-to-stock factories may be quantified through the service rate per shift; long-term performance through the average monthly work in process (WIP). This may yield, for example, that WIP is minimized, while the probability of the...

This paper addresses a highly challenging scheduling problem in the field of printed circuit board (PCB) assembly systems using Surface Mounting Devices (SMD). After describing some challenging optimization sub-problems relating to the heads of multi-head surface mounting placement machines, we...

In this paper we are especially interested how to optimize the production/inventory control for a manufacturer of sweets, under the following circumstances: short production lead times in combination with an intermittent demand pattern for the so-called B-taste items. As for A-taste items a...

In this paper we discuss a real-life case study in the optimization of the logistics network for the collection of containers from end-of-life vehicle dismantlers in the Netherlands.Advanced planning concepts like dynamic assignment of dismantlers to logistic service providers are analyzed by a...

We consider the problem of control of access to a firm's productive asset, embedding the decision makers into a structure of formal authority relationships.Within such a structure, decision makers act as principal to some decision makers, while they act as agent to other decision makers.We study...

Express service carriers provide time-guaranteed deliveries of parcels via a network consisting of nodes and hubs. In this, nodes take care of the collection and delivery of parcels, and hubs have the function to consolidate parcels in between the nodes. The tactical network design problem...