Purpose: Productisation seems to be a managerial practice as the term is commonly used by practitioners. Industrial managers often comprehend productisation as combining and translating product, or service elements into a whole, that can be offered to customers. Dictionary defines productisation...

Purpose: Customers are typically considered the most important external stakeholders for companies. This study explores how customers are defined by product management and development managers in market-driven development. In addition, customer representation during development is studied....

Purpose: The main objective of this study is to clarify the current challenges relating to Product Portfolio Management (PPM). Also, any preconditions for active PPM in terms of concepts, processes, tools, KPIs and governance models are analyzed. Design/methodology/approach: Current state...

This paper provides an interdisciplinary perspective on the evolution of organizational performance management (PM) systems that transcends the limited perspectives currently found within certain academic disciplines. It looks for the presence of convergent evolution in those management systems....

In this paper, we present a new approach of correlated risk assessment by linking the multiple process capability indices and loss functions, in which the multivariate process capability indices and multivariate loss functions describe the likelihood and consequences as a result of...

Quality management has become part of company’s management in the private sector already in the 1970. It became early the integral part of management in all organizations. The requirements for effective management of the organization were transferred to the public institutions. In current...