Business Process Management (BPM) is not a new concept as Social Networks and Social BPM that are starting to get as much attention as previous, both on academic contexts and in organizations. Social Networks are evolving and, although there is recognition of the importance that they have in...

Purpose: In most companies achieving or delivering quality product or service becomes a complex task especially when setting up a new production process; every time focusing on project completion, meeting deadlines and quality check at the end of the production. Two types of quality checks can...

Purpose - The purpose of this case study is to create a competitive operating management system to improve efficiency and quality performance in a mid-sized electronic manufacturing company. Research has been carried out in a case study manner with the objective of increasing the economic value...

This case study creates an economically and technically competitive operating management system to improve the efficiency and quality of performance in a mid-sized electronics manufacturing company. The research was carried out with the aim of increasing the economic value of the studied company...

To be able to manage the processes it is essential to possess information on the current progress of the processes as well as past performance. This requires to create for each process particular indicators that measure its performance. By comparing the past values of indicators the process...

This paper provides an interdisciplinary perspective on the evolution of organizational performance management (PM) systems that transcends the limited perspectives currently found within certain academic disciplines. It looks for the presence of convergent evolution in those management systems....

In this paper, we present a new approach of correlated risk assessment by linking the multiple process capability indices and loss functions, in which the multivariate process capability indices and multivariate loss functions describe the likelihood and consequences as a result of...

Quality management has become part of company’s management in the private sector already in the 1970. It became early the integral part of management in all organizations. The requirements for effective management of the organization were transferred to the public institutions. In current...