Organizations nowadays are faced with many competitive obstacles due to the rapid change in technology. Both practitioners and management theorists have called for innovation to take place in production processes and production lines as well as in management practices. Total quality management,...

Purpose: This research studies how the security-related outsourcing strategies and negotiation power of the public sector and the military and the relevant logistics service providers influence for indirect logistics costs. Design/methodology/approach: A tentative model was devised from...

Technological development has contributed to transformation of the shopping experience. Consumers are willing to do their shopping using various technologies. This paper discusses the use of Internet as a tool for browsing offers and making online purchases. It has used a measuring model...

The fast pace of wireless networks and mobile technologies development has created vast opportunities for financial service providers to render their services via the mobile platform. However, the acceptance of financial mobile services, particularly the mobile payment is still marginally...

Purpose: Purchasing tourism related products and services have often been limited to either bricks-and-mortar stores or desktop computers. With the growing popularity of mobile devices (m-devices) and technological innovation in wireless networks, mobile tourism (m-tourism) is expected to emerge...

The banks are motivated to leverage their m-banking activities with the advancement of mobile technologies and the high mobile penetration rate. Despite the availability of the m-banking services, many consumers still posses the attitude of ‘wait-and-see’ which resulted to unsatisfactory...

Purpose: As a result of increasing competition, organizations have realised the importance of using technological advances in bringing about continuous improvement in quality, thereby securing increased customer satisfaction and loyalty as well as sustainable development. This study aims to...

This paper provides an interdisciplinary perspective on the evolution of organizational performance management (PM) systems that transcends the limited perspectives currently found within certain academic disciplines. It looks for the presence of convergent evolution in those management systems....