Academics and practitioners working in the field of knowledge management (KM) have reached a consensus that knowledge is valuable and can benefit to organizations’ long-term development and competiveness. However, to believe knowledge is valuable that is no longer to satisfy the expectations...

Purpose: Service quality measurement in e-shopping service is an area of growing interest to researchers and managers. The purpose of this study is to explore the disconfirmation in online purchase behavior based on the expectancy disconfirmation theory (EDT). Design/methodology/approach: A...

Purpose: We present a comprehensive framework of the key determinants of the stability in strategic alliances (SAS). Herein the relationship of triad: trust, knowledge sharing and stability is digged dramatically. Design/methodology/approach: We propose a dynamics framework of stability in SAS...

Purpose: Habit is treated as a construct of marginal focus on attitude, and in particular on the expectancy-value perspective, as antecedents of behavior. In online business context, repeat purchase behavior of customers is critical for the prosperity and survival of online stores; the habitual...

In this ERP era, the learning of Enterprise Resource Planning Systems (ERP) has been common and popular in colleges or universities since that ERP system plays a critical role for assisting business operation and performance. However, to the student who lacks of practical experience and...

This paper is a description and analysis of found conceptualizations of tacit knowledge in the knowledge management (KM) literature. The essay’s argument is that there are several different ways of framing or understanding the nature, conceptualizations, of tacit knowledge. Because tacit...

A significant part of the research focuses on measuring competencies among HR functions. The value of appointing the appropriate person to different positions is increasing as the business competition is intensifying. On the one hand, some studies clarify the adequate methods to assess the...

The quality is one of the sources of competitive advantage in today's business. Quality in aviation is linked to the wider security. Actions for improvement of manufactured products or the provision of services should be systematic. This article presents the issues of the quality management...

The following paper introduces the theoretical background and the industry-case of a PhD research. The research aims to analyze the interorganizational learning that occurs among companies of the Brazilian bioethanol chain, focusing on the transference of the Brazilian bioethanol flex-fuel cars...

The role of human capital in generating development processes has grown with the increased importance of knowledge in specific economic processes. One of the major carrier of knowledge resources is a human, as only humans having access to information and data are able to process and interpret...