As stressed by many authors, knowledge is a key res ource which is nowadays lying at the heart of organizational performance of knowledge intensive o rganizations. Such organizations are characterized by an increasing number of knowledge intensive and interconnected processes. Many knowledge...

This paper aims at analysing the differences between two major research fields: Economic intelligence and knowledge management. A framework showing the complementarities between those two fields is set up. After a literature review on those two fields we explain that economic intelligence and...

After introducing a definition of knowledge, we explain causes the emergence of knowledge based problems in firms. We structure this field through two dimensions : - material base nature of knowledge : human or formal - levels of knowledge management : creation, capitalization and transfert....

Analyzing an information system through knowledge’s point of view causes a change that, inevitably, engenders the awareness of the importance of the human and sociocultural dimensions to improve its performances. This chapter, based on a Model for Global Knowledge Management within the...