legislative environments, as well as changes incustomer expectations and competitor behaviour. Knowledge management tools such …-making knowledge, can be as beneficial toSMMEs as they are to the large corporate entities. However, knowledge management islargely … necessary skills to utilise knowledge managementtools. Knowledge management can therefore be as important and beneficial to the …

Management Information (MI) has been identified as one of the Key Strategic Priorities and Enabler of Absa Group Strategy. Based … on the value being placed on management information, the Information Management Division has been tasked to explicitly … as a key component in enabling efficient and effective use of management information and improved business performance …

procedure, systemsand management skills to manage a transformed municipal institution within the newdemocratic dispensation … lack ofDSS to support management and politicians, absence of appropriate IKM application forcontinuous service improvement …