ENGLISH ABSTRACT:Knowledge is increasingly being recognised as the key element to an organisation’s sustainabilityand competitiveness. Knowledge assets refer to organisational resources made of or incorporatingknowledge. These assets ultimately create the ability for an organisation to carry...

Research Problem: Research commences at the point where within our department we begin to reflect on penetrating a new market. At first this reflection can be a very unstructured thought, a conjecture, a question, or hypothesis. In our case, it was about entering the Brazilian telematics or more...

SMMEs provide opportunities for employment and economic growth for South Africa.SMMEs need to be as prepared as their larger counterparts in the ever-changing local andglobal business environment. In order to become not only successful but also sustainable, thesmaller enterprise must be aware of...

ENGLISH ABSTRACT:In an effort to streamline operations and focus on what they regard as core activities, a growingnumber of organizations from both developed and developing countries are increasingly lookingto outsource their software development and maintenance activities to lower cost...

ENGLISH ABSTRACT: Loyalty programmes have become very popular over the last 10 years and manybusinesses have chosen to implement such programmes to support their marketingstrategies. Fundamental to the functioning and success of such loyalty programmesis the ability to gather, process, analyse...