Small- and medium-sized businesses make a significant contribution to the economies of Western countries. Government, industry, and educators commonly train business managers to improve their skills and knowledge in order to improve the performance of these firms. Owner-manager financial skill...

The important role of efficiency in the health care foodservice sector has been widely addressed in the literature. Different methods for assessing performance have been proposed. In general, most measures were calculated as simple ratios such as food and labour cost per meal or limited...

Organizational learning and innovation capabilities are widely regarded as important sources of competitive advantage as they enhance a firm?s capacity to create, maintain, expand and renew its bases of strategic resources, and, as a result, increase its chances of success in the marketplace....