The important role of efficiency in the health care foodservice sector has been widely addressed in the literature. Different methods for assessing performance have been proposed. In general, most measures were calculated as simple ratios such as food and labour cost per meal or limited...

In the past, researches have used statistical, operational research or simulation techniques, in finding solutions to improve management systems. In contrast to these procedures, we introduce a new way of integrating operations research and statistics to build an Operational Statistics Model and...