Decision support systems (DSS) are usually based on computerised models of biophysical and economic systems. Despite early expectations that such models would inform and improve management, adoption rates have been low, and implementation of DSS is now ?critical? The reasons for this are unclear...

ERP Systems are developed to assist information management and analysis to organisations for gaining business advantage. Although ERP systems claim to produce competitive advantage for companies investing on ERP, it is still questionable (See [9]: Powell, 1997). This is also valid for IT in...

In this study we develop a Decision Support System tool to monitor and understand the characteristics of emergency departments of NSW Hospitals management systems in detail to find cost effective solutions to service quality improvements. In the past researchers have used statistical,...

Computer-based models and Decision Support Systems have become standard tools for water quality management, and many are used by policy planners. Most models are developed in a research environment, have stringent input data requirements, and are becoming increasingly complex. In the early...

In the past, researches have used statistical, operational research or simulation techniques, in finding solutions to improve management systems. In contrast to these procedures, we introduce a new way of integrating operations research and statistics to build an Operational Statistics Model and...