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Continuous improvement and learning in the supply chain

Hyland, Paul W.; Soosay, Claudine A.; Sloan, Terrence R. - University of Central Queensland; University of Western …; … - 2003

This paper reports on research into continuous improvement and learning in logistics. It is generally acknowledged that …

Persistent link: https://www.econbiz.de/10009482138

Continuous innovation in logistics services: an empirical study of distribution centres

Soosay, Claudine A. - University of Western Sydney; College of Law and Business; … - 2003

contrasted the factors in ten Distribution Centres in Australia and in Singapore that affected the use of continuous innovation …This study explores the concept and practical implementation of continuous innovation in logistics services …, contingencies, individual competencies and performance measures of innovation in Distribution Centres with logistics services …

Persistent link: https://www.econbiz.de/10009482195

How foresight creates unforeseen futures : the role of doubting

Blackman, Deborah A.; Henderson, Steven - University of Surrey; Southampton Institute; University …; … - 2004

This paper defines foresight as being a mental model about the future and considers the role of foresight in shaping actions and events reflected in imperious, heroic, tragic and chaotic futures (defined within the paper). The paper contends that success in foresight is not about acquiring...

Persistent link: https://www.econbiz.de/10009481983

Performance measures to sustain continuous innovation : empirical studies of logistics functions within firms

Soosay, Claudine A.; Chapman, R. L. - University of Western Sydney; University of Western Sydney; … - 2004

This paper discusses results from a study of Continuous Innovation within the logistics industry in Australia and … Singapore. Using previous logistics and service industry innovation studies, an adapted version of the CIMA model for Continuous … need more attention. In logistics firms, this will often include pinpointing areas or functions facing (or about to face …

Persistent link: https://www.econbiz.de/10009482239

An empirical examination of performance measurement for managing continuous innovation in logistics

Soosay, Claudine A.; Chapman, R. L. - University of Central Queensland; University of Western …; … - 2006

basis for in-depth case studies on 10 firms from Singapore and Australia. The findings show that logistics firms are placing … is increasing in its strategic importance as more and more firms in developed economies such as Singapore and Australia … measurement and control of logistics performance requires the selection of critical performance measures and the development of …

Persistent link: https://www.econbiz.de/10009481978

Customer-driven markets in supply and distribution chains : a nonprofit services marketing perspective

Helou, Mammy; Caddy, Ian N. - University of Western Sydney; College of Business; … - 2006

This paper focuses on supply-related functions in nontraditional areas, an innovative distribution marketing approach relating to nonprofit service organisations. Whereas most literature, in the past, has focused on the buying and selling of goods and services by commercial and profitoriented...

Persistent link: https://www.econbiz.de/10009482099

The case study approach in operations management research

Kiridena, Senevi; Fitzgerald, Anneke - University of Western Sydney; University of Western Sydney; … - 2006

This paper explores qualitative research in general and the case study approach in particular as used in Operations Management (OM) theory-building research. It discusses the relative strengths and weaknesses of qualitative approaches used in OM research as against their quantitative...

Persistent link: https://www.econbiz.de/10009482157

Performance measurement and continuous improvement : are they linked to manufacturing strategy?

Hyland, Paul W.; Mellor, Robert; Sloan, Terrence R. - University of Central Queensland; University of Western …; … - 2004

To maintain or achieve competitiveness and profitability, a manufacturing firm or enterprise must respond to a range of challenges, including rapid improvements in technology, declining employment and output, globalisation of markets and environmental requirements. In addition, substantial...

Persistent link: https://www.econbiz.de/10009482035

CI tools and techniques : are there any differences between firms?

Hyland, Paul W.; Di Milia, Lee; Sloan, Terrence R. - University of Central Queensland; University of Central …; … - 2004

Continuous improvement (CI) has proved to be a useful way of business investing in people-centred low cost, high return improvements in firms both large and small. CI methods have become widely adopted and regarded as providing an important component of increased company competitiveness. CI...

Persistent link: https://www.econbiz.de/10009482236

Innovation in logistic services and the new business model : a conceptual framework

Chapman, R. L.; Soosay, Claudine A.; Kandampully, Jay - University of Western Sydney; University of Queensland; … - 2003

Service industries hold an increasingly dynamic and pivotal role in today's knowledge-based economies. The logistics …, this paper examines the factors that nurture innovation in logistics services, identifies the contributions of the new … ?resources? and, using industry examples, examines the application of these resources to logistics firms as they assume an …

Persistent link: https://www.econbiz.de/10009481967

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