Patient Journey Modeling, a relatively recent innovation in healthcare quality improvement, models the patient's movement through a Health Care Organisation (HCO) by viewing it from a patient centric perspective. A Systems Development Life Cycle (SDLC) provides a standard project management...

Computer mediated interaction offers a rich application area for exploring communication between communities and service delivery provider. This paper outlines the conceptual framework, methodology and initial interpretations of a pilot study undertaken by a governmental human service network,...

Business process integration and automation have gained popularity among business community, in the recent past. This increased popularity can be seen as a result of the widespread use of Enterprise Resource Planning (ERP) systems as part of maximizing the benefits of Business Process...

There is a definite focus in Information Systems (IS) research that is based around the identification of variables that measure the factors that influence IS success in small business. Identification of measures is of importance to the individuals running those businesses as well as researchers...

This dissertation presents a theoretical model of information systems (IS) project management that aims to improve the rate of project success, estimated at time of writing to be less than 50% despite over thirty years of experience. The inquiry into IS managementand the development of the CED...

Purpose ? The purpose of this paper is to examine the feasibility and desirability of using the Microsoft Passport service for client authentication and authorization. It aims to present the business benefits of using Microsoft Passport, an overview (logical) description of the work involved in...

Wireless ad-hoc networks consist of devices communicating with each other without the need for a management infrastructure. As such, the very basic operation of ad-hoc networks is dependent on the cooperation of their nodes to provide connectivity and communication routes. In practice though,...

This paper develops a conceptual framework to examine the factors impacting on the adoption of Radio Frequency Identification (RFID) and its impact on retail supply chain performance. RFID has been applied successfully in closed systems for some time. However, recent technology improvements and...

Studies on mechanism design mostly focus on a single market where sellers and buyers trade. This paper examines the problem of mechanism design for capacity allocation in two connected markets where a supplier allocates products to a set of retailers and the retailers resale the products to...

This thesis investigates the problem of market mechanism design for supply chain management and e-marketplace development. Instead of viewing a market as an isolated entity, we consider each market to be a part of a supply chain and study the effects of interactions between different markets in...