This paper studies the application of leniency programs. An analysis of the structure and design of leniency programs and existing literature raises a new question: Are leniency programs effective, in the sense that they deter cartels from formation, in asymmetrical markets? A game theoretical...

One of the sectors that gained most of the boost in ICT developments is the call centres sector. The focus in this paper is on spatial diffusion patterns of call centres in the Netherlands. The number of call centres has increased rapidly in the last decade and it seems that impacts of call...

The objectives of the research project described in this paper are (1) to develop reliable and valid measures for the components of online store image, and (2) to examine the influence of these components on the intention to purchase online. Conceptually, the project relies on the relatively...

The aim of this paper is to examine the macro-level phenomena associated with electronic commerce (EC), and it is mainly being informed by a study of the history of commerce. Commerce in its modem form first appeared in early 13th century in Italy where the political conditions were conducive...

It is almost a cliche to say that we live in a knowledge society and that knowledge is an important resource of firms in their production of goods and provision of services to their clients. However it is not so easy to find many examples showing the use of domain knowledge in financial...

The paper uses a sociological concept to study the uses of strategic information systems/information technology planning (SISP) beyond its espoused goals. The concept is termed unanticipated or unintended consequences of social action (Merton 1963; Giddens 1984), and it has a long intellectual...

Companies are installing groupware to gain more efficiency. This article is based on a research done at a global leasing company to the high-order effects of groupware. The groupware was used by an international european team in the company developping a new database. The major effects of using...

This paper uses Revans' theory of action learning to understand cases of collective IT development and implementation projects within a multi-national company. It means having to deal with an international project, cultural differences, diflerences in levels of knowledge and differences in the...

This paper adopts an information systems perspective to study the recent American presidential election. The election may be seen as a decision making process to choose the leader to represent the wishes and interests of the people. The system supporting the process is an information system,...