Frontmatter -- Preface -- Acknowledgments -- Contents -- Chapter 1 Marketing -- Chapter 2 Sales -- Chapter 3 IT Operations -- Chapter 4 Human Resources -- Chapter 5 Contact Centers -- Chapter 6 Building Maintenance -- Chapter 7 Manufacturing -- Chapter 8 Finance and Accounting -- Chapter 9...

Globally, the prevalence of disability is growing, as is disability awareness. The disability rights movement argues that the right to employment is essential for full participation and human dignity. While there have been improvements related to broad diversity programs and policies, those for...

Reimagining business models is a tall order for any management team, and especially so in today’s business landscape of continual disruptive change. Having examined hundreds of businesses over the course of their research, the BCG Henderson Institute has developed a systematic approach for...