This paper analyzes competition in the retail banking markets in Latin America. Retail banking services, that is banking products and services for consumers and small businesses, including deposit accounts and related services such as ATMs, direct debit and credit transfers, and credit lines,...

Global Financial Development Report 2013 is the first in a new World Bank series. It provides a unique contribution to financial sector policy debates, building on novel data, surveys, research, and wide-ranging country experience, with emphasis on emerging-market and developing economies. The...