Digital technologies offer new ways for companies to grow and be more productive. However, it is not completely clear how investments in new technologies impact productivity. This White Paper addresses that issue by analysing the business value impact of new technology investments and providing...

"The report suggest that fintechs have materially changed the basis of competition in financial services, but have not yet materially changed the competitive landscape. They play a critical role in defining the pace and direction of innovation across the sector but have struggled to overcome the...