Hancké, Bob; Casper, Steven - Wissenschaftszentrum Berlin für Sozialforschung (WZB) - 1996
This paper discusses the introduction and implementation of ISO 9000 qualitystandards in the German and French car industry. Rather than a transfer of a set ofconcrete, well-understood rules, which are ready to be implemented, the paperargues, the quality standards have to be reconstructed and...