In early 2010, Zimbabwe's Minister of Public Service requested Bank support for a public administration review to provide analytical support and technical assistance to identify the key issues to restore the quality of public administration in Zimbabwe. This policy note presents an initial...

Transition to a more democratic organization of the political environment led to the adoption of four laws in 1998 - Decentralization Laws - that provide for local governments' semi-autonomy, and define the overall context in which decentralization would occur, outlining the principles for...

This report proposes a two-pronged strategy of government action for securing progress in sub-national administration, using the structures, and discipline that form the distinctive heritage of the Afghan state. One strand calls for the center to commit itself to delivering some basic support...

In 1993, the Government of Botswana launched a productivity movement to improve civil service performance. The centerpiece of the movement was the introduction of Work Improvement Teams (WITs). A WIT is a group of civil servants from the same work unit, irrespective of divisional status, who...