This collection of case studies aims to contribute to the growing evidence on private sector engagement in the fight against HIV and AIDS and the challenges businesses are overcoming in this fight. By capturing the experiences of the local private sector, it seeks to foster a more active...

The Palestinian Authority is committed to improving state-citizen relations through various mechanisms including the complaints resolution. The objective of this technical assistance, which has been undertaken at the request of the DGC, is to strengthen the Complaint Handling Mechanisms (CHMs)...

Corporate social responsibility (CSR) has become an established part of the global landscape, with companies throughout the world abiding by the United Nations global compact and many governments starting CSR initiatives. Michel Doucin explains the history behind the phenomenon, identifying the...

The foundation of good corporate governance is the intellectual honesty of directors and senior management. This intellectual honesty is expressed by acting in the best interests of the incapacitated company. The company, on formation, is a person, but it is absolutely incapacitated until its...

With the passing of the National Rural Employment Act (NREGA) in 2005, the Government of India established a landmark provision that enables communities to act as watchdogs on local level implementation of the Government's flagship anti-poverty program. While the concept of 'social audits'...

This evaluation assesses the quality of the World Bank's early response to the COVID-19 crisis and the initial steps toward recovery, focusing on the health and social response. It concentrates on the relief stage and support to restructure systems in the first 15 months of the pandemic...