This report sets out the principal aspects of civil service reform that were discussed at a workshop for the World Bank and International Monetary Fund staff on September 2, 2001. The objective of the workshop was to strengthen collaboration between the Bank and the Fund in order to achieve...

The purpose of this report is to assess progress to date in implementing the World Bank's strategy for governance and public sector reform, Reforming Public Institutions and Strengthening Governance: A World Bank Strategy. It is organized according to the goals and commitments laid out in the...

Revenue administration is a major point of contact between government and the people. Good revenue administration thus becomes an important feature of good governance. This fact has made policy makers increasingly mindful of the need to promote voluntary tax compliance by reducing the costs...

This report is a result of the mission of the World Bank to the Czech Republic during November 17 to 27, 2008 for providing advisory service to the Government of the Czech Republic for the design and development of a modern, integrated revenue authority. Earlier, between February and April 2008,...

Ghana's tax collection is low compared with other lower middle-income countries. Non-compliance of tax payments is an urgent issue in Ghana, as the government has been suffering from a widening fiscal deficit and a rising debt burden. Learning from experiences in other countries, this report...

The Czech authorities invited the World Bank to provide an independent evaluation of the Government's draft plan for the merger of the Tax and Customs Administrations, and with an eye on the eventual integration of the collection of social contributions into a newly created revenue authority. In...