assessments of international experience with public services reform. Realizing the diversity and complexity of the PSU sector, and … cross-cutting themes based on case studies of three key sectors: education, health, and agriculture extension services. It …

, sanitation, and sewerage services in Karachi. This initiative comes, on one hand, in the wake of deteriorating services, weakened … agencies with systematic feedback from users of public services. CRC gains such feedback through sample surveys on aspects of … public services is not just one more opinion poll; it reflects the actual experiences of people with a wide range of public …

may increase the quality of services, reduce their cost, and offer opportunities for knowledge spillovers to downstream … users of the services. This paper examines the effects of foreign direct investment in services on manufacturing … depends on input growth and a weighted measure of foreign direct investment in services. The novelty of the approach is that …

in Services (GATS) to commit to service sector policy reforms. They compare GATS commitments with the evolution of actual … commitments, the authors find an inverse relationship between the depth of GATS commitments and the "quality" of actual services …

share of services in GDP, employment, and international transactions. However, large differences exist across transition … economies with respect to services intensity and services policy reforms. The authors find that reforms in policies toward … financial and infrastructure services, including telecommunications, power, and transport, are highly correlated with inward …