This note brings together the thinking that is occurring in global and regional teams on governance and institutional approaches to dealing with Coronavirus 2019 (COVID-19), with a focus on revenue administrations. It presents the governance and institutional reforms that can support revenue...

This report is motivated by three primary factors. First, customs administrations tend to continue to operate in crisis situations, contrary to other government services. Moreover, customs taxation is the simplest tax instrument to enforce during security crisis periods because it concerns...

Central America is undergoing an important transition, with urban populations increasingat accelerated speeds, bringing pressing challenges as well as opportunities to boost sustained,inclusive and resilient growth. Today, 59 percent of Central America's population lives in urban areas, but it...

This paper is part of a series of four Urban Policy Notes that identify emergent challenges to Bhutan's increasing urbanization and its ramifications for growth, livability, and sustainability in line with the directives of the Twelfth Five-Year Plan (FYP) for 2018-23 and the Vision 2020. The...

This paper is part of a series of four Urban Policy Notes that provide a critical review on emergent challenges to Bhutan's increasing urbanization and its ramifications for growth, livability and sustainability in line with the directives of the 12th Five Year Plan (FYP) and the Vision 2020....

Despite its small absolute size and population, Bhutan is the most rapidly urbanizing country in South Asia. This urbanization has coincided with strong economic growth as the country shifts toward an economy based on contributions from manufacturing and services clustered in and around cities....

The 2014-2015 Romania Regional Development 2 Program is the continuation of the World Bank's technical assistance to the Ministry of Regional Development and Public Administration (MRDPA). Building on the previous engagement, the current work addresses a fundamental question: given Romania's...

As part of a deepening engagement with the Government of Bangladesh (GoB) on the broader pensions agenda, this note analyzes and makes recommendations concerning the administration of civil service pensions. The national social security strategy (NSSS), was launched in 2015 and presented a...

Electronic Government (e-government) is among the main bases for improving public administration and service delivery in Ukraine. To effectively support enhanced developmentoutcomes, it requires a systemic and coordinated approach and parallel advancement of various components of digitalization....

This note analyzes the progress of three public sector reforms (Public Financial Management, Public Administration, and Decentralization and Deconcentration) in Cambodia and describes how their design, implementation, and institutional arrangements can be better sequenced and coordinated. It...