The paper curate's knowledge residing in public documents and aims to distill lessons learned on how to adopt and use AI as part of a public sector modernization strategy. The paper's primary scope is on governance-related aspects. Chapter two elaborates on the opportunities being availed by...

Transportation services and infrastructure connect people, businesses, and places. They allow citizens to access opportunities, such as jobs, education, health services, recreation, and enable the movement and distribution of goods. As a result, transport services and infrastructure are key to...

Generative artificial intelligence (AI) has been developing rapidly and has attracted significant attention in recent years, with numerous advances and breakthroughs. The generative AI market is expected to grow from 1.5 billion dollars in 2021 to 6.5 billion dollars by 2026 - a compound annual...

As increasing the pace of productivity growth continues to be a strong challenge in Europe despite the continuous global technology developments, promoting the adoption and usage of digital technology has become more important than ever, particularly among micro, small, and medium enterprises...

The report reviews the recent developments in the Vietnamese economy and discusses the economy's short- to medium-term prospects, highlighting domestic and external risks associated to the COVID-19 (coronavirus) pandemic. A special emphasis is on what Vietnam needs to do to realize its objective...

The resilience of the Lebanese port sector has proven to be low. The impact of the ongoing economic crisis, the COVID-19 pandemic, and the Port of Beirut (PoB) explosion has traumatized the sector and exposed its weaknesses and inabilities to predict, identify, and respond to external risks....

Governments around the world are facing a double challenge. Their citizens are expecting everhigher standards of service and want to be able to interact with the government online as easily as they do with banks and Internet commerce companies. At the same time, governments need to reduce...

This report examines three interrelated issues - digital connectivity, digital entrepreneurship, and taxation of digital platforms - that are closely aligned with Malaysia's goal of becoming the e-commerce hub of the region. By leveraging the internet, smartphones, Big Data, the internet of...

A unique, legal identity is necessary to allow all individuals to participate fully in society and the economy. The ability to prove one's identity underlies the ability to access basic services and entitlements from healthcare through to pensions and agriculture subsidies. This is especially...

This report is intended to support digital financial services (DFS) policymakers in emerging markets and developing economies (EMDEs) and regulators endeavors, by providing a structured approach for the analysis of DFS and financial inclusion. It provides examples of how countries are...