Aryee, Samuel; Kim, Tae-Yeol; Zhou, Qin; Ryu, Seongmin - In: International Journal of Contemporary Hospitality Management 31 (2019) 9, pp. 3722-3741
Purpose: This paper aims to examine how team-level empowering leadership related to service performance through thriving at work and how shared organizational social exchange and customer orientation moderated the latter relationships. Design/methodology/approach: The authors collected the data...