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An employment systems approach to turnover : human resources practices, quits, dismissals, and performance
Batt, Rosemary L.; Colvin, Alexander James - In: Academy of Management journal : AMJ 54 (2011) 4, pp. 695-717
Persistent link: https://www.econbiz.de/10009304016
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Managing Customer Services: Human Resource Practices, Quit Rates, and Sales Growth
Batt, Rosemary - In: Academy of Management journal : AMJ 45 (2002) 3, pp. 587-598
Persistent link: https://www.econbiz.de/10006113998
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An Employment Systems Approach to Turnover: Human Resources Practices, Quits, Dismissals, and Performance
Batt, Rosemary; Colvin, Alexander J S - In: Academy of Management journal : AMJ 54 (2011) 4, pp. 695-719
Persistent link: https://www.econbiz.de/10009289712