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Driving organisational ambidexterity through process management : the key role of cultural change
Moreno-Luzon, María; Gil-Marques, María; Arteaga, … - In: Total quality management & business excellence : an … 25 (2014) 9, pp. 1026-1038
Persistent link: https://www.econbiz.de/10010418014
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The contribution of TQM to organizational ambidexterity : the state of the art and promising research streams
Moreno-Luzon, María D.; Gil-Marques, María - In: Achieving competitive advantage through quality management, (pp. 293-305). 2015
Persistent link: https://www.econbiz.de/10011300797
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Experience in adapting E-S-QUAL to different sectors or settings
Petnji Yaya, Luc Honore; Marimón, Frederic; … - In: Achieving competitive advantage through quality management, (pp. 233-251). 2015
Persistent link: https://www.econbiz.de/10011300807
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TQM and innovation : controversial issues surrounding the impact of formalization over radical innovation
Gil-Marques, María; Moreno-Luzon, María D. - In: Achieving competitive advantage through quality management, (pp. 17-31). 2015
Persistent link: https://www.econbiz.de/10011300872
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The impact of ISO 9001 standard and the EFQM model : the view of the assessors
Heras-Saizarbitoria, Iñaki; Casadesús, Martí; … - In: Total quality management & business excellence : an … 22 (2011) 1/2, pp. 197-218
Persistent link: https://www.econbiz.de/10008986613