knowledge regarding service orientation in hospitality and tourism research. A search algorithm was created through Web of … Science and Scopus using search words related to service orientation and criteria regarding hospitality and tourism, yielding … 154 articles. Duplicates and articles that did not focus on hospitality and tourism or did not have service orientation as …

The burgeoning tourism and hospitality industry is plagued by numerous challenges that pose significant hurdles to its … significant theoretical and practical implications for the tourism and hospitality industry. Specifically, the authors show that … empirical evidence on the impact of CSR on brand advocacy behavior among hospitality consumers (BADB) remains somewhat …

Tourism is currently one of the main sectors of profit for the worldwide economy. This study aims to explore ethics and …-explored themes. This study aims to explore the investigation of these concepts that have grown, especially in the area of tourism and … hospitality, as a way to better understand how the hotel sector can improve and develop strategic tools to achieve organisational …

In the context of the technological era, the smart tourism construct serves as a bridge between human and the … artificial worlds, combining social sciences and neurosciences. This study aims to explore smart tourism through neuroscientific … methods in order to shape the future of tourism destinations, using a hybrid methodology combining bibliometric techniques and …

hospitality and tourism is explored. Previous research on wine tourism and hospitality predominantly focuses on a destination … the following two categories: basic winery business model (BM) and BM extension into hospitality and tourism, thereby … wineries in tourism and hospitality, depending on their organizational type and size. This study offers a classification of …

of eco-innovation and the performance of tourism and hospitality enterprises. A quantitative approach was adopted in this … drivers of eco-innovation and the performance of tourism and hospitality enterprises. The findings also showed that the eco … effect on eco-innovation practices and tourism/hospitality enterprise performance when integrating the mediating variables of …

of indicators in organizations stems from effective performance management; the tourism sector is no exception. In 2015 … the hospitality industry, which can be used by hotel managers to improve the efficiency of sustainable management of … tourism destinations. This study used a mixed methodology of systematic review and content analysis, which is an innovative …

for the hotel employees' sample; and it was posted on several social media platforms and tourism forums for the customers …