Public administration and public governance play a crucial role in society today by ensuring that social needs are met. Due to the constantly changing environment, public governance models have transformed many times, creating differences in public governance practices among public...

The economic recession of 2007-2013 brought many challenges to nations and cities throughout the world. Los Angeles experienced a foreclosure crisis that brought instability in the real property market, resulting in property loss and loss of revenue from property taxes and increasing demands on...

Transparency within universities and public research institutes is an element of significant relevance in the Italian context. Over the years, the need for greater transparency has prompted the legislator to regulate transparency obligations in order to ensure a minimum level of information...

Researchers have made efforts to combine service management theory with public administration theory to develop an enhanced model of public service logic and help the public sector to develop services through co-creation with service users. This study considered the appropriateness of public...

Organisations have shifted from traditional beliefs to the incorporation of agile methods for attaining high levels of performance through its established goals and objectives. Emotional intelligence (EI) is envisaged to contribute to the achievement of higher levels of performance. With the...

A fundamental challenge in democracy is how to control civil service organizations. This challenge has been primarily addressed by creating horizontal accountability arrangements, in which independent agencies act as auditors and evaluators of civil service organizations. However, horizontal...

The complexities of Public Administration have gained the growing attention of scholars around the world, mainly due to the impacts of the reforms implemented under the doctrine of New Public Management (which aims to apply concepts and practices of private management in public management) on...

The expanding use of artificial intelligence (AI) in public administration is generating numerous opportunities for governments. Current Spanish regulations have established electronic administration and support the expansion and implementation of this new technology, but they may not be adapted...

This paper studies associations between the use of formal decision-making processes in e-Government projects and the outcomes of these projects. By doing so, this study contributes to the decision sciences as well as to the fields of e-Government, information systems and public administration....

This paper addresses the role of monetary incentives with regard to the performance of employees and organizations. The distribution of monetary incentives among employees in public administration has been investigated. Specifically, the traditional approach of bureaucracy that pays a premium to...