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Emotional dissonance, job stress, and intrinsic motivation of married women working in call centers : the roles of work overload and work-family conflict

Jeon, Moo-Kyeong; Yoon, Hyun Joong; Yang, Yuha - In: Administrative Sciences : open access journal 12 (2022) 1, pp. 1-19

This research was designed to test and extend the model of emotional dissonance. Previous models of emotional dissonance, such as the Job Demand-Resource (JD-R) and the Stress-Strain-Outcome (SSO) models, are limited in that they do not account for the influences of work and work-family-related...

Persistent link: https://www.econbiz.de/10012817782

The TV series Sseverance as speculative organizational critique : control, consent, and identity at work

Madsen, Dag Øivind; Madsen, Marisa Alise - In: Administrative Sciences : open access journal 15 (2025) 8, pp. 1-14

The Apple TV+ series Severance (2022-present) offers a dystopian portrayal of workplace life that intensifies real-world dynamics of control, boundary management, and identity regulation. This paper analyzes Severance as a speculative case study in organizational theory, treating the show's...

Persistent link: https://www.econbiz.de/10015450226

Psychological contracts and organizational commitment : the positive impact of relational contracts on call center operators

Fantinelli, Stefania; Galanti, Teresa; Guidetti, Gloria; … - In: Administrative Sciences : open access journal 13 (2023) 4, pp. 1-14

employee performance, satisfaction and well-being. However, certain work contexts can increase psychosocial risks, making it …

Persistent link: https://www.econbiz.de/10014285411

For telework, please dial 7 : qualitative study on the impacts of telework on the well-being of contact center employees during the COVID19 pandemic in Portugal

Santos, Reinaldo Sousa; Pereira, Sílvia dos Santos - In: Administrative Sciences : open access journal 13 (2023) 9, pp. 1-25

reinforcing well-being at work: performance, relationship, money, workplace, technology, time, and family. These results …

Persistent link: https://www.econbiz.de/10014370546

Factors affecting risk management in industrial companies in Jordan

Kwaik, Nadia Abu; Sweis, Rateb J.; Allan, Baraa; Sweis, … - In: Administrative Sciences : open access journal 13 (2023) 5, pp. 1-28

This study aims to identify and rank the critical factors affecting risk management from the perspective of top and Lower Management in Jordanian industrial companies. Based on a rigorous literature review, critical factors affecting risk management are factors related to (1) flexibility and...

Persistent link: https://www.econbiz.de/10014319121

The interaction effect of nomination committee's effectiveness on board of directors' characteristics and firm performance

Al Absy, Mujeeb Saif Mohsen; AlMahari, Nada Hameed - In: Administrative Sciences : open access journal 13 (2023) 5, pp. 1-17

directors' characteristics and firm performance (measured by return on assets and earnings per share). The nomination committee … board of directors had a significant impact on firm performance. With the interaction of the nomination committee, board … meeting frequency became significantly positively associated with firm performance as measured by return on assets and …

Persistent link: https://www.econbiz.de/10014319131

Eco-innovation drivers and their impact on tourism and the hospitality business in Egypt

Ahmed, Mohamed; Aliane, Nadir; Khababa, Nourredine; … - In: Administrative Sciences : open access journal 13 (2023) 7, pp. 1-21

of eco-innovation and the performance of tourism and hospitality enterprises. A quantitative approach was adopted in this … drivers of eco-innovation and the performance of tourism and hospitality enterprises. The findings also showed that the eco … effect on eco-innovation practices and tourism/hospitality enterprise performance when integrating the mediating variables of …

Persistent link: https://www.econbiz.de/10014319469

When COVID-19 is the invader and internal communication is the hero : understanding the influence of internal communication on individual performance and evaluating the mediating r...

Gomes, Daniel Roque; Lourenço, Patricia; Ribeiro, Neuza - In: Administrative Sciences : open access journal 11 (2021) 4, pp. 1-13

respect to individual performance (IP) in a pandemic framework. In this sense, the study intends to evaluate the effects of IC … be a valid path towards developing bonds leading to improved performance. …

Persistent link: https://www.econbiz.de/10012795375

The balanced scorecard as a strategic management tool in the textile sector

Quesado, Patrícia Rodrigues; Marques, Salomé; Silva, Rui - In: Administrative Sciences : open access journal 12 (2022) 1, pp. 1-25

useful tool for improving organizational performance to meet strategic objectives. However, some factors were also found that …

Persistent link: https://www.econbiz.de/10012886956

Utilizing self-leadership to enhance gratitude thought patterns

Godwin, Jeffrey L.; Hershelman, Susan M. - In: Administrative Sciences : open access journal 11 (2021) 2, pp. 1-12

between TSL, emotional state of gratitude, thought patterns about gratitude, and performance. Given the positive benefits of … performance. …

Persistent link: https://www.econbiz.de/10012601996