Part I: Introduction Chapters -- From a Retrospective to a Perspective View -- Contributions to the 3-P-Model Application: Overview and Connection of the Detailed Cases Presented in the Book -- Part II: Fundamental Thoughts with Which to Start the 3-P-Model Journey -- About Travelling in the...

Part I: Introduction and Framing -- 1. The Framing of the Book and Why Experience Can Be Both, a Success and a Failure Factor -- 2. A Recap of the Three-Pillar Model and Its Importance for the Book‘s Objective -- 3. General Concept and Proceeding -- Part II: Outcome of the Interviews -- 4....